• Video: VHS, S-VHS, Betamax, VHS-C, S-VHS-C, Video8, Hi-8, Digital8, DV, DVCAM, MiniDV, DVC
• Film: 8 mm, Super 8 mm, 16 mm
• Photos: 2" x 2" up to 8" x12 "
• Various slides: 35 mm, Super 35 mm, 110, 126, 127, 127 Superslide, 120/220 Medium Format)
• Various negatives: 35 mm, APS Film, 110 Film, 110/220 Film, 126 Instamatic film, large negatives.
• Photos Albums: sizes up to 14” by 14"
• Digital media: Secure Digital (SD), Smart Media (SM), MultiMediaCard (MMC), Compact Flash (CF), xD-Picture Card, USB Drive, CD/DVD

Tape durations vary, but most tapes are 2 hours or less. If your tape is longer than 2 hours, we will invoice you for additional footage in 2-hour increments.

If your videotape case is damaged, it must be repaired in order to process the tape. We will automatically repair your case as part of our process; there is no charge for this service. If your videotape ribbon is damaged, it will also require repair before processing. If repair involves removing any portion of your footage, we will contact you for approval prior to repair.

The transfer price for your custom order includes a Digital Copy and MemoryCloud access, where you can view, download, order copies, and save your memories to Google Photos.

For video transfers, the price also includes videotape repairs (case replacement and ribbon splicing), mold cleaning, and PAL format conversion.

Video transfers preserve the quality of your footage as it appears on the tape.

The digital file will typically be captured at 720 x 480 (same as MiniDV), which is higher than VHS resolution estimated at 333 x 480.

Your original media and containers will be returned with your completed order.

You will receive your completed order in about 3 weeks (includes processing and return shipping) from the time we receive your media; it will include your originals and any Digital Download, USB, or DVD you ordered.