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Tell Us What You Think!
Have you ordered a DVD? Share your transfer experience with us.
Please be honest, because this feedback is important to help us serve all of our customers better.
1. Which of the following did you transfer to DVD?
(Check all that apply)
Videotapes
Movie film reels
Slides
Photo prints
Digital photos and video clips
2. What is the name and location of the store where you placed your order?
3. How much did you know about YesVideo before you ordered?
(Check all that apply)
I researched YesVideo and other transfer companies thoroughly.
I browsed YesVideo's website for information.
The phone counter employee told me all I needed to know.
I phoned or emailed YesVideo's Customer Care team.
I saw a coupon and went right to the photo counter.
I learned about YesVideo through a family or friend.
Other
Please specify what you knew about YesVideo before you ordered.
4. Which of these best describes your footage:
Family
Children
Travel/Vacation
Wedding
Sports
Other
Describe your footage:
5. How did you watch your DVD? (check all that apply)
On my TV
On my computer
On YesVideo's free private online sharing service at share.yesvideo.com
Other
6. Did you order extra copies?
Yes, to give as a gift or share with someone
Yes, as a back-up just in case
Yes, but only because I had a coupon
No extra copies for me
7. Which features would interest you? (Check all that apply)
Email/text message my DVD order status
Options for archiving my DVD orders
Choose my own DVD chapters
Edit raw DVD footage then make more DVDs
Commercial themes (i.e. Disney, American Idol)
Commercial music (i.e. Madonna, US)
Share some DVD highlight clips on secure website
Share entire DVD on Secure website
Other
What features would interest you?
How would you rate the following:
9. My finished DVD:
Amazing!
Better than I expected
OK or average
Doesn't work. Please help!
I expected much better
10. YesVideo Customer Care (phone or email):
Very helpful and knowledgeable!
Pretty good
OK or average
Not too helpful
Terrible!
I did not contact the Customer Care team
11. Ordering at the photo counter
Great! The photo employee was knowledgeable and helpful
Pretty good
OK or average
Not very helpful
Terrible! The photo employee was not knowledgeable or helpful.
12. Cost of YesVideo transfer:
Very reasonable
OK or average
Too expensive
13. Additional Comments about the DVD and share.yesvideo.com online experience:
14. Name:
15 Gender:
Male
Female
16. Age:
Under 25
26-35
36-45
46-55
56-65
Over 65
17. Email Address
(This is required, so we can contact you to help you with any problems or issues)
18. Please send me email messages regarding special offers and promotions for YesVideo transfer services.
Yes
No
19. Phone Number: